Our employees.
Direct W2 employees, not a subcontractor chain.
Home / MultifamilyNR PROPERTY SERVICESMultifamily properties.
Multifamily properties.
A direct approach.
Occupied maintenance, turns and renovations. Two distinct service phases, delivered by our own W2 field crews.
Discuss your property ↗PROOF AT A GLANCEReady before
Ready before
you call.
Direct W2 crews for occupied maintenance, turns and renovations, including Saturday and Sunday.
550Completed renovations
2,100Maintenance requests
10Coverage markets
W2Direct employees
Sat + SunWeekend coverage
Company-stated figures.OUR PEOPLE, NOT SUBCONTRACTORSOne accountable crew.
One accountable crew.
Inspect to punchlist.
Residents and assets, protected together.
Local project managers.
Project managers in the markets we serve, occupied with NR work and ready to meet clients.
Inspect through punchlist.
One accountable crew from inspection through punchlist.
Resident satisfaction.
Immediate, careful occupied service so people want to stay.
Asset and ROI protection.
Reliable maintenance that protects the property and reduces vacancy.
01 / SERVICE EXPLORERTwo phases.
Two phases.
Each with a clear focus.
Choose a phase to explore its dedicated trade list. Occupied maintenance and turns are kept separate.
Permits are on us
We pull the permits ourselves.
Saturday and Sunday weekend services
Dedicated HVAC and plumbing emergency crews.
PHASE 01
Occupied Maintenance
Service for residents and the properties they call home. Direct W2 maintenance crews, with dedicated weekend HVAC and plumbing emergency crews.
Discuss this phase ↗- Resident outreach by phone, text or email to arrange an inspection.
- Direct W2 execution, with the ticket kept open until the resident confirms resolution.
- Dedicated Saturday and Sunday HVAC and plumbing emergency crews.
Occupied maintenance trades
- HVAC
- Plumbing
- Electrical
- Roofing
- Foundations
- Septic
- Garage doors
- Landscaping and tree service
- Pool service
- Pest control
- Flooring (repair)
PHASE 02
Turns and Renos
A distinct service phase for vacant turns and renovations. Direct W2 execution, with lead-safe RRP practices when painted surfaces are disturbed.
Discuss this phase ↗- Move-out walkthrough and photo inspection to define the scope.
- Daily progress photos and 360 virtual-tour updates.
- Quality and code review, marketing-ready photos and punchlist closeout.
- After the turn, the same W2 crew can carry the property into occupied maintenance.
Permits are on us. We pull the permits ourselves.
Turns and renovation trades
- General contracting, plumbing, electrical and roofing
- General remodeling
- Flooring
- Countertops
- Tub and tile refinishing
- Garage doors
- Cleaning
- Remediation
- Inspections
- Evictions and trash-outs
- Lead-safe renovation, repair and painting (RRP)
TWO PHASES, COMPAREDTwo goals.
Two goals.
Two playbooks.
Occupied maintenance and turns are run as separate phases, never one mixed list.
| Phase 1 · Occupied Maintenance | Phase 2 · Turns and Renos | |
|---|---|---|
| Goal | Resident retention | Asset yield / rent-ready |
| Who we serve | The resident | Investor & property manager |
| Key metric | Response in hours | $1,000/day velocity |
| Budget | NTE allowances | Quoted project |
| Communication | Direct outreach | Approvals + photos |
| Weekends / delivery | Dedicated HVAC & plumbing crews | Marketing-ready closeout |
PHASE 1 / OCCUPIED MAINTENANCEResponse in hours.
Response in hours.
Weekends included.
Every technician is an NR W2 employee. Emergency line (917) 268-2477.
Emergencies.
Water leak, no heat, no water, power.
Standard dispatch.
Call, text or email for an exact time.
After-hours availability.
Evening availability on weekdays.
Dedicated weekend crews.
Dedicated HVAC and plumbing emergency crews.
Occupied protocol
01Immediate dispatch outreach+
We call, text or email the resident to lock an inspection time.
02Inspection within 12 to 24 hours+
Inspections are scheduled within 12 to 24 hours.
03Repair and execution+
Performed by NR W2 technicians, not a subcontractor chain.
04Resident-confirmed close+
The ticket stays open until the resident confirms resolution, then it is logged for follow-up.
TRANSPARENT PRICING / NTEUnder NTE, we execute.
Under NTE, we execute.
Over NTE, we ask.
Materials through client premium accounts at industry-standard pricing: Home Depot Pro, Lowe’s Pro, Sherwin-Williams, EMSI, CB Pro and Rapid Pass.
Immediate execution.
Before-and-after photos. Diagnostic / troubleshooting fee waived.
Pause. Bid. Approve.
We pause and send a justified bid, then execute after approval. The diagnostic fee is also waived if a formal quote is later approved.
PHASE 2 / TURN ENGINE72-hour quotes.
72-hour quotes.
$1,000/day execution.
After the turn, the same W2 crew can carry the property into occupied maintenance.
01Move-out walkthrough+
A W2 project manager / GC inspects the vacant unit and sets scope to the client budget ($500–$30,000).
0272-hour photo quote+
Photo inspection and checklist, with a firm quote within 72 hours.
03$1,000/day execution+
Daily progress photos and full code compliance.
04Quality and code+
Inspection before closeout. Fixtures checked with temperature guns and electrical testers.
05Marketing-ready delivery+
Marketing-grade photos and punchlist closeout. If something was missed due to our work, we correct it within 48 hours.
$500–$3KImmediate needs / move-out inspections
$500–$10KRental-ready / standard turns
$1K–$30KMarket-ready / investor renovations
Scope bands, SFR and multifamily.THE 48-HOUR PLEDGEClosed means
Closed means
actually resolved.
Accountability built into both phases.
Resident confirms.
Occupied work closes only when the resident confirms the problem is resolved.
48-hour maximum.
If something was missed due to our work, NR dispatches a correction within a 48-hour maximum.
Corrected faster.
If it is our mistake, we correct it faster, at our expense.
LEAD-SAFE PROCESSLead-safe,
Lead-safe,
step by step.
EPA Lead-Safe Certified Firm NAT-F332409-1 (issued April 27, 2026, valid through May 11, 2031). PA Home Improvement Contractor PA229877, valid until September 26, 2028.
01Consult+
Property, scope and timing.
02Assess & propose+
Site review and a written proposal.
03Lead-safe work+
RRP practices when paint is disturbed.
04Clean-up & walkthrough+
Cleanup and a final walkthrough.
SERVICE PORTFOLIOMore ways to
More ways to
work with NRPS.
Select a service to start an inquiry. Contact our team to discuss your needs and confirm property coverage.
COVERAGE DIRECTORYTen coverage
Ten coverage
markets.
Listed markets are not additional office locations; dedicated offices in other listed markets are coming online. Confirm coverage with NRPS.
YOUR PROPERTY. OUR PEOPLE IN THE FIELD.Put the direct
Put the direct
difference to work.
Talk to NRPS
Looking forward to getting an opportunity
to express ourselves.